Terms of Service

These terms govern your use of the Simple Stats app, this website, and any related account (the "Service"). By installing Simple Stats from the Shopify App Store, or by using this site, you agree to these terms. If you install it for a business, you represent that you're authorized to accept these terms on its behalf.

1. Your store connection

Simple Stats connects to your Shopify store through Shopify's standard app-installation flow and the permissions shown at install. You're responsible for who on your team has access to your Shopify admin and therefore to the app. Uninstalling the app from your Shopify admin ends the connection immediately.

2. Acceptable use

Use the Service only to analyze a store you own or are authorized to manage. You must not use it to violate the law, to circumvent Shopify's own platform rules, to attempt to access another merchant's data, or to interfere with or overload the Service. We may suspend access that threatens the Service, Shopify's platform, or other merchants.

3. Your store data and our license to process it

As between you and us, you keep all rights to your store's orders, products, customers, and other data. You grant us a limited license to read that data — solely through the permissions Shopify grants at install — and to process it to compute your metrics, comparisons, segments, and plain-English summaries. We don't acquire any ownership interest in your store data. See the Privacy Policy for how it's handled.

4. Subscription, trial, and billing

Simple Stats offers a free plan and a paid Standard plan billed at $24/mo flat, with a 7-day free trial. All billing runs through Shopify's own platform billing — we never collect your card details directly. Charges, trial conversion, upgrades, downgrades, and cancellation are all managed from your Shopify admin, under Shopify's billing terms as well as these.

5. Availability and changes

We aim to keep the Service reliable but don't guarantee uninterrupted availability. Features, pricing, and these terms may change; material changes to pricing will not apply retroactively to a billing period already in progress, and we'll update the version date above when terms change.

6. Disclaimers

Simple Stats computes metrics and generates plain-English summaries from the data Shopify provides to us. We work to keep these accurate, but the Service is provided "as is" without warranties of any kind, and figures should be cross-checked against your Shopify admin before being used for accounting, tax, or other formal purposes. The Service is provided for business analytics, not as financial, tax, or legal advice.

7. Limitation of liability

To the extent permitted by law, our liability arising from your use of the Service is limited to the amount you paid us in the three months before the claim arose. We aren't liable for indirect, incidental, or consequential damages, including lost profits or lost data, arising from use of the Service.

8. Termination

You may uninstall the app at any time from your Shopify admin, which ends your subscription per Shopify's billing rules. We may suspend or terminate access for a violation of these terms, giving notice where reasonably possible.

9. Trademarks

"Shopify" is a trademark of Shopify Inc. Simple Stats is an independent app distributed through the Shopify App Store; it is not affiliated with, sponsored by, or endorsed by Shopify Inc.

10. Contact

Questions about these terms: hello@keelhelm.com.